top of page
Terms & Conditions
Last updated: 31st October 2026
1. General Information
1. These Terms & Conditions apply to all sales of goods & services through our website (www.wornwrong.co.uk).
2. Worn Wrong reserve the right to update these Terms & Conditions at any time and without notice. Changes will be effective upon posting to this particular page.
3. You, the customer are responsible for regularly reviewing these Terms & Conditions.
2. Ordering & Formulation of Contract
1. By placing any order, you the customer are offering to purchase a product(s) on & subject to these Terms & Conditions.
2. All orders placed are subject to availability & the confirmation of the order price.
3. Once you have placed your order, Worn Wrong will send you an order confirmation email. A contract is formed only when the order is dispatched.
3. Payment of goods & Pricing
1. All our prices on this website (www.wornwrong.co.uk) are displayed in GBP unless otherwise stated and include VAT where applicable.
2. Worn Wrong reserve the right to change its prices without prior notice. However, the price displayed on your order will apply.
3. All payments must be made in full at the time of your order using one of our accepted payment methods ( e.g: Paypal (preferred), Credit/Debit card etc)
4. Delivery
1. We aim to dispatch all orders as promptly as we are able. Delivery times are normally 3 to 4 days (Mon - Fri). During busy periods, these times may increase. Delivery times are estimates & not guaranteed.
2. Worn Wrong are not responsible for delays caused by couriers or any event beyond our control.
3. If your order is not delivered within 28 days, you may cancel and receive a full refund.
5. Returns & Refunds.
1. Worn Wrong are an online business and do not hold printed stock. All orders are printed on demand from our stock supply.
2. If your product is delivered faulty or damaged (garment and/or print) please notify us within 14 days of receipt of goods. You will need to upload a photograph(s) of the issue(s) to us. We will act within the same working day (Mon-Fri) to resolve your issue or offer you a full refund.
You do not have to return the product(s) to us, we ask you to either dispose of it sensibly or give it to your local charity shop, this alligns with our environmental conscience to reduce travel miles.
3. Worn Wrong will not accept returns or issue refunds if you have simply changed your mind, ordered the wrong size or the wrong colour. We will not accept returns or offer refunds if you have used our free bespoke design service.
6. Responsibilities of you, the customer
1. It is your responsibility to ensure that all information you provide is accurate and up to date.
2. You must not misuse our website (www.wornwrong.co.uk) including attempts to hack, or introduce malicious coding.
3. Certain products require customers to be 18 years of age or older to purchase from our website (www.wornwrong.co.uk).
7. Intellectual Property
1. All content on this website (www.wornwrong.co.uk) including images, logos and text , is the property of Worn Wrong unless otherwise stated. You may not reproduce or use any content without the express permission of Worn Wrong.
2. Worn Wrong reserve the right to update these Terms & Conditions at any time and without notice. Changes will be effective upon posting to this particular page.
3. You, the customer are responsible for regularly reviewing these Terms & Conditions.
8. Liability Limitations.
1. Worn Wrong are not liable for consequential or indirect losses arising from the use of our website (www.wornwrong.co.uk) or products. Our maximum liability is limited to the total value of the goods purchased.
2. The above Terms & Conditions do not exclude liability for personal injury or death caused by fraudulent misrepresentation or negligence.
9. Governing Law
1. These Terms & Conditions are governed by and constructed in accordance with English law. Any disputes will be subject to the exclusive jurisdiction of the courts of England.
10. Disputes & Complaints
1. If you have a complaint, please contact us at wornwrongsales@gmail.com
2. Your complaint must highlight your order number or invoice number (where applicable)
11. Get in touch
1. We are always here to help - If you have any questions regarding these Terms & Conditions, please contact us at wornwrongsales@gmail.com
bottom of page